S2E14: Motorists face roadblocks in getting refunds for expired Malaysian Touch 'n Go cards - The Big Story

  • 4 Dec 2023

Synopsis: The Straits Times analyses Singapore's latest news and announcements.

Motorists driving to Malaysia are having to jump through hoops to get a refund for the unused balance in their Touch 'n Go highway toll cards, which are deactivated after 12 months of disuse. 

Some have been trying for five months, since the land borders between the two countries reopened in April after two years of pandemic-induced closure.

Senior transport correspondent Christopher Tan talks about some of the motorists' experiences in trying to get a refund. He also shares alternatives to the Touch 'n Go cards that motorists can use, to pay for the road tolls.

Produced by: ST Video team

Edited by: ST Video team and Penelope Lee

Follow ST Podcasts channel:

Channel: https://str.sg/wukV

Apple Podcasts: https://str.sg/wukK

Spotify: https://str.sg/wukH

Google Podcasts: https://str.sg/wukr

SPH Awedio app: https://www.awedio.sg/

Website: http://str.sg/stpodcasts

Feedback to: podcast@sph.com.sg 

---

Discover ST's special edition podcasts:

Singapore's War On Covid: https://str.sg/wuJa

The Unsolved Mysteries of South-east Asia: https://str.sg/wuZ2

Stop Scams: https://str.sg/wuZB

Invisible Asia: https://str.sg/wuZn

---

Discover more ST podcast series:

Asian Insider: https://str.sg/JWa7

Green Pulse: https://str.sg/JWaf

Health Check: https://str.sg/JWaN

In Your Opinion: https://str.sg/w7Qt

Your Money & Career: https://str.sg/wB2m

#PopVultures: https://str.sg/JWad

ST Sports Talk: https://str.sg/JWRE

Bookmark This!: https://str.sg/JWas

Lunch With Sumiko: https://str.sg/J6hQ

Discover BT Podcasts: https://bt.sg/pcPL

Follow our shows then, if you like short, practical podcasts!

See omnystudio.com/listener for privacy information.